SOFTWARE LICENSE TERMS AND CONDITIONS 

Edition as of 15.10.2025 

These Terms are not a public offer and shall apply only when incorporated by reference into an Agreement or accepted through invoice payment. 

1. Terms and Definitions 

Licensor – CUBER TESN – FZCO, registered in accordance with UAE law, registration number DSO-FZCO-40919, License № 43079, address: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates 

«eXpress», «Software» – a corporate secure software platform supplied by the Licensor, designed for internal and external communication It is used for secure exchange of messages, files, and documents within the Client’s business processes. The platform provides data protection features including end-to-end encryption, corporate data isolation, and configurable security policies. eXpress is available on iOS and Android mobile devices, desktop clients, and via a web interface, supporting simultaneous use across multiple devices, and may be deployed either in a cloud environment or on-premise. 

Client – a legal entity identified in the relevant Invoice-Agreement that acquires the License to use the Software under these Terms. 

Enterprise – collectively, the Client and its Affiliates, jointly referred to as the “Enterprise”. 

User – an individual authorised by the Client to access and use eXpress within the scope of the acquired License. 

User Inclusion – the activation or authorisation of a User within the Client’s eXpress environment. 

Client’s Affiliate means, for the purposes of this definition, any legal entity of any form of ownership and any organizational-legal form in which the Client directly or indirectly (including through persons controlled by the Client) holds a participation interest of more than fifty percent (50%). 

The list of the Client’s Affiliates may be determined, inter alia, by an agreed list with the Licensor that contains the legal entities which the Client and the Licensor designate as the “Client’s Affiliates” for inclusion in the Client’s acquired License. 

License – the non-exclusive, non-transferable, limited right granted by the Licensor to the Client to install, access, and use eXpress in accordance with these Terms and the applicable Invoice-Agreement. 

License Term – the authorised period of use of eXpress as specified in the relevant Invoice-Agreement and confirmed in the Certificate of Authenticity. 

Software Assurance (SA) – the active subscription entitling the Client to receive new versions, updates, and warranty support of eXpress during the License Term, subject to the Licensor’s applicable support policy. 

Program Distribution Package – the electronic package of installation files and components provided by the Licensor for deployment of eXpress. 

Software Documentation – all user manuals, implementation guides, and technical materials made available by the Licensor and published at https://cubertechfzco.com, which are binding for compliance by the Client and its Users. Failure to comply with the Software Documentation shall constitute a material breach of these Terms. 

Warranty Support – the Licensor’s obligation, during the validity of Software Assurance, to correct reproducible errors in eXpress in accordance with the Licensor’s support policy. 

Invoice-Agreement – the commercial document issued by the Licensor that contains the commercial terms, payment details, and an explicit reference to these Terms. 

The Invoice-Agreement constitutes both (a) the invoice for payment and (b) the Client’s acceptance of these Terms, forming together the License Agreement between the Parties. 

Certificate of Authenticity (CoA) – the document, in paper or electronic form, issued by the Licensor following receipt of payment, confirming the Client’s lawful right to use eXpress under the acquired License. 

Territory – the geographical area within which the Client is authorised to use eXpress under the License. 

Unless otherwise agreed in writing between the Parties, the Territory shall be limited to the country of acquisition. 

Terms – the rules defining the order and conditions for the use, acquisition, and distribution of the Software. The “License Terms ” are published on the official website of the Licensor at https://cubertechfzco.com. In the event of any inconsistency between this Agreement and the License Terms, the License Terms shall prevail, unless otherwise expressly stated in the License Terms. 

2. Federation Overview 

eXpress is a corporate communication platform designed to ensure secure and uninterrupted communication between employees of an organization. The main objective of the platform is to reduce the risk of information leakage by transferring communication channels (messages, files, and calls) from external (internet-based) resources to the internal infrastructure of the enterprise. 

The system is built on the principles of a federated architecture, which provides isolation, scalability, and control over interactions between different groups of users and servers. 

Global Federation of eXpress – a set of protocols for interaction between corporate domains and public users. 

Three types of servers are used in the Global Federation of eXpress: 

• RTS (Regional Transport Server) – serve public users and provide interaction between corporate servers (CTS) across the entire Global Federation. 

• ETS (Enterprise Transport Server) – provide interaction between corporate servers (CTS) within the Client’s organization. 

• CTS (Corporate Transport Server) – ensure internal communication and secure storage of Client user data. 

Within the Federation, unique eXpress protocols and three logical interaction domains are used: 

1. Public (external) domain (RTS servers): 

• Primary registration of public users and corporate server (CTS) users. 

• Delivery of push notifications for users outside the enterprise domain (ETS). 

• Routing of data between public users and corporate users. 

• Routing of data between corporate users when there is no direct interaction between CTS servers (Trust). 

2. Enterprise domain (ETS): 

• Primary registration of organization users. 

• Delivery of push notifications for users within the enterprise domain. 

• Routing of data between CTS servers within the organization when there is no direct interaction between CTS servers (Trust). 

3. Corporate domain (CTS): 

• Authentication of corporate users. 

• Secure data storage. 

• Provision of user functionality. 

• Ability to configure direct interactions with other CTS servers (Trust). 

Media Server – responsible for processing voice and video calls. 
Bot Server – ensures the operation of chatbots and SmartApp applications. 
SIP module – integrates the system with corporate telephony. 

The following applications are available to users and are fully compatible with the server side: 

• Mobile application 

• Desktop application 

• Web application 

For proper operation of all functions, client and server components must match in version. 

All information transmitted (messages, files, calls) within the corporate domain is encrypted. 

3. What is Licensed and How 

Licensing of eXpress is performed on a per-user basis. 

User licenses for eXpress are acquired according to the total number of users across the entire installation. 

Corporate servers (eXpress Corporate Transport Server, CTS) are not licensed, and the number of CTS servers is not limited. 

Licenses for Enterprise Transport Servers (ETS) are optional and are acquired in addition to user licenses. Costs for maintaining the ETS infrastructure are not included in the license fee. 

The License Certificate of Authenticity shall be provided to the Client only after full payment of the corresponding Invoice-Agreement. 

4. Types of Licenses 

eXpress Annual – term-based Licenses (usually for 12 months) with annual renewal. The cost of term-based Licenses includes Software Assurance (the right to use all updates and new versions of eXpress) for the entire License term. 

eXpress Perpetual – perpetual Licenses, with Software Assurance included (usually for 1 or 3 years). Upon expiration of this period, Software Assurance must be renewed separately; without renewal, rights to new versions and updates are not provided. 

Access to new versions and updates of eXpress is possible only with an active Software Assurance license. 

If the Client does not renew the subscription under the eXpress Annual program, the Client must independently delete all copies of eXpress from all used devices and, upon the Licensor’s request, provide written confirmation of deletion. 

During the validity of Software Assurance, the Client and its Users may contact warranty support and/or technical support (if a corresponding agreement exists) provided by the Licensor or an authorized distributor of eXpress. 

The Licensor guarantees responses to requests submitted by identified users via the warranty support or technical support services through official channels published on the Licensor’s website. 

5. Enterprise Coverage 

The scope of the Licenses, at the Client’s choice, may extend to: 

• Only the Client (legal entity). 

• The Client and all its Affiliates. 

• The Client and a specific list of Affiliates. 

• The Client and all its Affiliates, except a specific list. 

• The Client and a list of non-Affiliated entities, agreed upon with the Licensor. 

The Client must not grant access to eXpress, either commercially or free of charge, to entities outside the Enterprise, unless expressly permitted by the governing Agreement. 

6. License 

The Licensor grants the Client, directly or through Partners, a non-exclusive right to use eXpress within the Territory. This right extends to the version valid at the time of transfer, as well as all subsequent updates provided under warranty support or technical support during the term of Software Assurance. 

The Client is granted the right to reproduce eXpress for installation, copying, and operation in accordance with the Documentation. 

The Client may sublicense rights granted by the Licensor to entities within the Enterprise, subject to License limitations, without additional written approval for each such case. Sublicensing may be performed on a paid or free basis. 

The Client may also provide internal SaaS (“software as a service”) within the Enterprise. Providing SaaS services to any third parties outside the Enterprise without explicit written consent of the Licensor shall be considered a material infringement giving the Licensor the right to immediately terminate the License. 

Providing access to third parties outside the Enterprise, including SaaS, requires the Licensor’s prior written consent. Internal SaaS provision within the Enterprise for Users is allowed and not considered a violation of these Terms. 

The Client may use earlier versions of eXpress than the version valid at the date of transfer. To use newly released versions, the Client must maintain an active Software Assurance license. 

7. Confirmation of License 

These Terms, together with the Invoice-Agreement and confirmation of payment, constitute the sole legal basis for the Client’s use of eXpress under the acquired License. 

Payment of the Invoice-Agreement by the Client constitutes full, unconditional, and irrevocable acceptance of these Terms and their mandatory application to the Parties, regardless of whether the Client has signed any other agreement or whether explicit reference to these Terms is contained therein. 

Upon receipt of payment, the Licensor shall issue a License Certificate of Authenticity. The License Certificate, together with proof of payment, shall be deemed conclusive evidence that the Client is a legitimate user of the Software for the acquired License Term. 

8. License Term 

Licenses may be granted either perpetually or for a specified term. The License Term begins on the calendar day when the Licensor confirms receipt of payment of the Invoice-Agreement, unless otherwise agreed.  

9. Client Obligations 

Rights are granted directly to the Client and may not be transferred to third parties outside the Enterprise without the Licensor’s prior written consent. 

The Client agrees to promptly notify the Licensor of any unauthorized use or copying of eXpress. 

In case of violation, the Licensor may require immediate correction of the breach, suspend or refuse to grant further rights, without refund of fees or compensation. 

The Client must compensate the Licensor for all expenses and damages, including penalties and claims, resulting from the Client’s non-compliance with these Terms. 

The transfer of rights to eXpress does not obligate the Licensor to provide additional services (such as implementation, installation, technical support, or consulting), unless otherwise agreed. 

The Client bears full responsibility for the actions of all Users and Affiliates with access to the Software. Any violations by Users or Affiliates are deemed violations by the Client. 

The Licensor may, at its sole discretion, immediately revoke or suspend the License without refund if the Client or its Users commit a material breach of these Terms, including but not limited to reverse engineering, unauthorized SaaS provision, sublicensing to third parties, or disclosure of confidential information. 

10. Retention of Rights 

The Licensor retains all rights not expressly granted. 

All aspects of eXpress, including but not limited to the Software itself, its modules, methods, design, structure, interaction protocols, code, algorithms, interfaces, database structures, graphics, multimedia, documentation, and branding remain the exclusive property of the Licensor. 

All technologies, protocols, architectural solutions, methods of server interaction, and related know-how of the federated architecture are considered proprietary trade secrets and remain the Licensor’s exclusive rights. 

All technologies, protocols, methods of server interaction, and federation architecture know-how are proprietary trade secrets of the Licensor. Any disclosure or use beyond the scope of these Terms is strictly prohibited 

The Licensor retains all exclusive intellectual property rights in and to the Software. No provision of these Terms or any Agreement shall be construed as a transfer of copyright or ownership of the Software. The Client is granted only a limited, non-exclusive right of use as expressly set forth herein. 

11. Validity of Terms 

The current version of these Terms is published on the Licensor’s official website (www.cubertechfzco.com) and is effective from publication until replaced by a new version. 

Payment of the Invoice-Agreement constitutes the Client’s acceptance of these Terms. 

For purposes of performance, the version of the Terms effective on the date of signing the Acceptance Certificate applies. 

The provisions of Sections Confidentiality, Retention of Rights, and Restrictions shall survive the termination or expiration of the License and remain in full force and effect. 

Payment of the Invoice-Agreement by the Client shall be deemed conclusive evidence that the Client has read, understood, and accepted these Terms in full. The Client waives any right to dispute the applicability or enforceability of these Terms on the grounds of not having executed a separate written agreement. 

12. Confidentiality 

The Parties shall protect information in accordance with applicable standards and any separate agreements executed between them. 

13. Warranties 

The Licensor represents and warrants that it has all necessary rights to fulfill its obligations under these Terms. 

14. Restrictions 

The Client and Users are prohibited from reverse engineering, decompiling, disassembling, modifying, decrypting, or bypassing protection mechanisms of eXpress. 

Results obtained through permitted modifications or analysis must be transferred to the Licensor and may not be distributed without express consent. 

Any alteration of protection mechanisms is prohibited. Use of modified or unprotected copies is unlawful. 

The Client acknowledges the essential functional properties of eXpress and agrees that the Licensor is not liable for damages, including lost profits or business interruption, arising from improper use. 

eXpress is provided “AS IS” under international practice. The Licensor assumes no liability for incompatibility, misinterpretation of Documentation, or failure to meet expectations. 

eXpress is not intended for use in hazardous environments or life-support systems where failure could pose a risk to life or health. 

The Client and Users must not remove or alter copyright notices or protection mechanisms within eXpress. 

The Licensor disclaims all warranties, express or implied, except those expressly stated in the Documentation and these Terms. Liability shall not exceed the fees paid by the Client. 

To the maximum extent permitted by applicable law, in no event shall the Licensor be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages (including, without limitation, loss of profits, loss of business, loss of data, business interruption, or reputational harm), even if the Licensor has been advised of the possibility of such damages. The Licensor’s total aggregate liability under or in connection with these Terms shall not exceed the total fees paid by the Client for the License during the twelve (12) months immediately preceding the event giving rise to the claim. 

Use of eXpress within the federated architecture (RTS, ETS, CTS) must comply with these Terms and the acquired License. Unauthorized connections of Users or servers are prohibited. The Client must promptly correct violations; otherwise, the Licensor may suspend rights. 

15. Compliance Audit 

The Client agrees to maintain complete records of all use and distribution of eXpress by itself and its Affiliates. 

Upon request, the Client shall conduct an internal audit to verify: 
a) the number of actual users matches acquired Licenses; 
b) usage periods match License terms; 
c) the list of Affiliates matches the agreed list with the Licensor. 

The Client shall provide the Licensor with a written report, signed by an authorized representative, confirming compliance or acquisition of additional Licenses where necessary. 

The Licensor retains the right to enforce compliance and protect its intellectual property by other lawful means. 

16. Governing Law 

These Terms shall be governed by the applicable law as determined by the governing Agreement or by international regulations, unless otherwise agreed by the Parties. 

17. Force Majeure 

Neither Party shall be liable for any failure or delay in performance of its obligations under these Terms (other than payment obligations) if such failure or delay is caused by events beyond the reasonable control of the affected Party, including but not limited to acts of God, natural disasters, fire, flood, epidemic or pandemic, war, terrorism, civil unrest, embargoes, sanctions, strikes, labor disputes, power outages, cyberattacks, failures of telecommunication or internet service providers, or governmental actions (“Force Majeure Events”). 

The affected Party shall promptly notify the other Party in writing of the occurrence of a Force Majeure Event and shall use reasonable efforts to mitigate its effects. Performance shall be suspended for the duration of the Force Majeure Event, and the time for performance shall be extended accordingly. If the Force Majeure Event continues for more than sixty (60) consecutive days, either Party may terminate the License upon written notice to the other Party without liability, except for payment of fees accrued prior to termination.